Owned and Operated In the USA

(203) 846-4343 / (800) 397-8809

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What if there's no answer when a client calls your business?

Capture lost opportunity and grow your business when CCI answers the phone 24/7/365! More...

Is "do-it-yourself" customer service the best way to grow your business?

Experience 30 years of telecommunications service, proud members of ATSI and SNUG. More...

What type of clients do we serve?

Our call center answering service keeps a wide variety of businesses in touch with opportunity. More...

Consistent Multi–Year Award–Winning Excellence

Why settle for less when you can have the best? More...

If your company is in the US, why would your call center be overseas?

Our company is based in Connecticut, with reps fluent in English and Spanish. More...

Are you using the most advanced technology available to get every edge?

Find toll free numbers, appointment scheduling tools and more... and help activating them. More...

Would you rather spend your time entering orders or finding clients?

Let us take the orders, leaving you free to find and serve your clients. More...

If you double-schedule or miss an appointment, how do you regain credibility?

With our appointment scheduling/confirmation services, you won't have to answer this question. More...

How long are you willing to put up with lost opportunity due to missed calls?

Contact us now for our free trial to see how we can help grow your business. More...

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  • Listen and give the customer your undivided attention.
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Contact Call Center Answering Service Norwalk CT
Business Call Center Answering Service Top 10 Award

Opportunity Calls, CCI Answers


Call Center


Answering Service


Order Entry/Processing






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About CCI


Contact CCI


Message Retrieval




If your business phone rings and no one answers, clients will move to a company that does!


Eliminate Unanswered Calls... Forever!

You've worked hard to build your business and take pride in the service you give your clients. You want a call center that reflects that same customer service dedication. Whether it's an occasional call you need answered or a 24/7 virtual office you require, trust your caller's needs with no less than the best.

Your Customer Service Call Center

CCI is far more than "just a business phone answering service". CCI is a full-fledged, customer-focused communications services partner. We provide many services and products that ensure you never miss a business opportunity.


CCI Team Helping our Community at the "Green Day Cleanup"
in the City of Stamford


Customized, Personalized Message Handling

Central Communications specializes in providing customized and personalized message handling and processing to fit each subscriber's individual needs.


Award-Winning Performance

June 27, 2016, Tampa, Fl — Central Communications, Inc. has been honored with the exclusive ATSI 2016 Award of Excellence for the 12th consecutive year.

ATSI extends its congratulations to the staff of Central Communications, Inc. on their proven Top Ten quality service to their customers. More...


Around the Clock 24/7/365 Operations

Why our 24 hour Call Center Facility has functional reliability for maximum up-time:

    • A 5 tier Uninterruptible Power Supply (UPS)
    • Fully Hot-Swappable Equipment Spare Parts Inventory
    • 24-hour Vendor Support
    • Interconnected Dual Generator Back-up
    • Redundant Dual Internet and Telephone Connections


Central Communications, Inc. BBB Business Review

We NEVER Close!


Schedule your free consultation now.

(203) 846-4343

(800) 397-8809

CCI Contact Page

How Can a Virtual Call Center Help Your Business?

What happens when you don't have adequate phone coverage? Capture opportunity, increase productivity and efficiency.

Get Started Now. Call (203) 846-4343

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Opportunity Calls... CCI Answers